Refund Policy

At Laelaps Sport Dogs, we take pride in the quality of our products and want you to be confident in your purchase. Please review our refund policy carefully before placing an order.

All Sales Final

Due to the nature of our products, all sales are final. We do not accept returns or offer refunds for buyer’s remorse, incorrect sizing, or general dissatisfaction.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery at christinenstapleton@gmail.com. To assist with your claim, include:

• Your order number

• A description of the issue

• Clear photos of the damaged or defective item

Once reviewed, we will determine whether a replacement or refund is appropriate. Approved refunds will be issued to the original form of payment.

Incorrect Orders

If you receive an incorrect item due to an error on our part, please contact us within 7 days of delivery. We will correct the issue by sending the correct item or issuing a refund, at our discretion.

Non-Refundable Items

Refunds will not be issued for:

• Used or worn items

• Items damaged due to improper use or lack of supervision

• Items returned without prior approval

Shipping Costs

Shipping costs are non-refundable unless the refund is due to an error on our part or a defective product.

Processing Refunds

Approved refunds will be processed within 5–10 business days after approval. Please allow additional time for your bank or payment provider to reflect the refund.

Contact Information

For refund-related questions, please contact:
Laelaps Sport Dogs
Email: laelapssportdogs@outlook.com